Discovery & workflow audit
We analyze your workflows, bottlenecks, and operational pain points to understand where automation removes manual work.
What we build
Four layers. One system.
Most agencies sell eight separate services. An operation does not need eight services — it needs one system with four layers, and someone who can build all of them.
- CRM
- ERP
- Spreadsheets
- Support
- Orders
- Documents
one system
Automate
Repetitive operations become workflows that run without a person in the loop — and escalate to one when the decision actually needs a human.
-
AI agents
Autonomous assistants that handle dispatching, coordination and customer communication 24/7.
-
Workflow automation
Multi-step business processes with state, conditions, retries and audit trails.
-
Dispatch systems
Load coordination, driver communication, routing and document workflows.
-
Reporting
Operational and financial reports generated automatically from multiple sources.
Connect
CRM, ERP, spreadsheets, messengers and payments stop being islands. One event moves through all of them without copy-paste.
-
CRM / ERP integration
Two-way sync with the systems your operations already depend on.
-
API integrations
Third-party services, payments and internal endpoints wired into one flow.
-
Messaging channels
Telegram, WhatsApp, email and web — the same logic behind every channel.
-
Data pipelines
Scheduled sync and event streams that keep every system on the same numbers.
Build
When no product on the market fits the process, the process should not be bent to fit the product.
-
Custom CRM
Built around your pipeline, your roles and your reporting — not a template.
-
Internal platforms
Operational software for dispatchers, managers, admins and field teams.
-
Client portals
Self-service surfaces that remove the phone call from the process.
-
Business applications
Full cycle: architecture, delivery, deployment and support.
Add intelligence
AI is useless if it lives outside your operations. It belongs inside the workflow, next to the data and the people already doing the work.
-
Internal AI assistants
Answer employee questions from your knowledge base, SOPs and documentation.
-
RAG knowledge systems
Retrieval over your documents, contracts and operational data.
-
Classification & extraction
Documents, requests and leads sorted and parsed on arrival.
-
Lead scoring & follow-up
CRM that ranks and nudges instead of waiting for someone to remember.
How the work runs
System design
We design the architecture, automations, and integrations that fit your actual operations — not generic templates.
Rapid MVP delivery
Initial working system in weeks, not months. You see it running on your real data early.
Scaling & optimization
Continuous improvement based on real operational data. The system expands as your needs evolve.
Built for production
Not proof-of-concepts. Systems that survive contact with real operations, real load and real auditors.
-
Secure architecture
Encrypted data transmission and secure API integrations.
-
Role-based access
Granular permissions and roles over every part of the system.
-
API integrations
Connects to the CRM, ERP and communication tools you already run.
-
Scalable infrastructure
Built to handle growing workloads without degradation.
-
Audit logs
Complete activity tracking and audit trails for compliance.
-
Human-in-the-loop
Automation with human oversight where decisions matter.
-
Multi-platform delivery
Web, mobile, Telegram, WhatsApp, email and internal channels.
-
Data privacy
GDPR and CCPA compliant handling, SOC 2 ready architecture.