Fitness · Booking · Reminders · Retention analytics

Five locations, one schedule, no double bookings

Class schedules lived in spreadsheets across five studios. Automated booking, reminders and retention analytics replaced weekly errors.

Client
FitGid
Scale
5-location chain
Stack
Booking system · Notifications · Analytics
  • 219%

    first-year ROI

  • $102k

    first-year value

  • 2.8 mo

    payback period

  • +35%

    member retention

What was breaking

  • Schedules across 5 locations managed in spreadsheets — weekly errors and double-bookings
  • No automated reminders, no-shows eating revenue
  • No visibility into member retention

What we built

  • Class booking automation across all locations
  • Automated member reminders before every class
  • Retention analytics with early warnings on churn risk